Head of Stores (Maternity Cover)
Fixed Term up to 12 months
Newcastle Upon Tyne
Competitive Salary
Closing Date 28 May 2025
We are the heartbeat of the city. Come and be a part of a long and proud history where we strive to be the best in everything we do, on and off the pitch. Bringing the people and communities together, join the Newcastle United Family, as we embark on the next steps of our exciting journey.
About the role
We’re seeking an experienced and dynamic Head of Stores to join Newcastle United on a fixed-term basis, taking the lead in driving the ongoing success of our multi-site retail operations. This is a pivotal role, responsible for overseeing the management and performance of our flagship store at St. James’ Park, our Metro Centre and Fenwick stores, as well as our kiosk operations during both men’s and women’s matchdays.
You’ll lead and inspire a management team of five, ensuring the consistent delivery of high retail standards across all sites. You’ll play a key role in optimising operations, identifying commercial growth opportunities, responding to market trends, and driving continuous improvement across our retail operations.
Your impact
With a strong background in retail operations, ideally within the sports, entertainment retail sectors, you bring a proven track record of leading high-performing teams and delivering outstanding customer experiences. Your leadership style is collaborative and motivating, and you thrive in a fast-paced environment.
You’ll have the confidence and autonomy to manage multiple priorities, combined with sharp commercial and financial acumen. Your ability to interpret data and extract insights will be crucial in making informed decisions that support retail growth and enhance operational efficiency.
About the team
You’ll report directly to the Director of Retail and Licensing. Day-to-day, you’ll collaborate across the wider Retail and Licensing leadership team and our broader commercial function, contributing to the strategic direction of Newcastle United’s retail presence.
Location
This role is based in Newcastle upon Tyne, with an expectation of working 3 days per week from the office. Please note, if you are not located in the Northeast and unable to relocate, we regret that we will not be able to progress your application.
Why choose us?
We’ve got a range of great benefits and rewards, from flexible ways of working, participation in our non-contractual employee bonus scheme, NUFC life assurance, free parking, discount at Shearers Bar and the Club Shop, Helping Hand – where you can access free GP appointments, Wellbeing Resources, Legal and Financial Support, pension contribution, free lunch and the best part, free tea and coffee. In addition, we run a salary sacrifice scheme which includes, tech, car, cycle to work and many more.
United As One
We’re committed to equality, diversity and inclusion and believe in equal opportunities for all. We recognise that the diversity of our people is one of our greatest strengths. We work together to reflect the communities we serve and to maintain an inclusive environment in which everyone can be their authentic self and is enabled to achieve their full potential.
Safeguarding
We’re committed to being a place where everyone is safe, heard, valued and able to thrive so we place high value on the safeguarding and welfare of everyone we engage with.
How to apply
To access the full job description for this role please click here.
For further information on this role and about the club and our values please visit our careers page.
If you experience any issues submitting your application please do reach out to us at recruitment@nufc.co.uk. We can not accept CV's via email.
Please apply as soon as possible as this vacancy may close early should we receive a high volume of suitable candidates.
Recruitment Agencies – please note that we do not accept unsolicited / speculative candidate details or applications. Any candidates supplied, unless formally requested, will be taken as a direct / free candidate.