Matchday Hospitality Hosts

Location Newcastle upon Tyne
Discipline: Matchday working
Job type: Casual
Job ref: 003982
Published: 1 day ago
Expiry date: 25 Oct 2024 23:59

Matchday Hospitality Hosts

Casual – To work match days and events, which will include weekends/ evenings/ bank holidays

£12 per hour

Closing date: 25 October 2024

We have a brilliant opportunity to kick start your career with us. We are the heartbeat of the city. Bringing people and communities together, join the Newcastle United Family as we embark on the next steps of our exciting journey.

Your match day role

We’re looking for individuals to join our Hospitality team where you will;

*         Act as the face of the club, within an allocated hospitality area

*         Give guests a warm welcome and goodbye as they arrive and depart from hospitality areas

*         Gather feedback from guests within your allocated hospitality area

*         Create a seamless link between the Hospitality Department, our catering partners and matchday guests

*         Ensure that guests receive the highest possible standards of service and have an exceptional hospitality experience.

About you

You will have the below skills and experience:

*         Strong communication skills

*         Previous customer service experience,

*         The ability to resolve issues on the day.

*         You will provide a smooth and professional service to all guests in your allocated area, ensuring all their catering needs are met.

United As One

We’re committed to equality, diversity and inclusion and believes in equal opportunities for all. We recognise that the diversity of our people is one of our greatest strengths. We work together to reflect the communities we serve and to maintain an inclusive environment in which everyone can be their authentic self and is enabled to achieve their full potential.

Safeguarding

We’re committed to being a place where everyone is safe, heard, valued and able to thrive so we place high value on the safeguarding and welfare of everyone we engage with.

How to apply

For further information about the role, please view our job description here.

If you are successful, you will need to be available on Wednesday 6th November to attend an interview. Please check your emails (junk mail) for an interview invite.